FAQ's

WHERE DO WE SHIP TO?

All around Australia and New Zealand. 

POSTAGE TO NEW ZEALAND: FREE (minimum spend $40, or standard nz post prices will apply)

POSTAGE AROUND AUSTRALIA: FREE (minimum spend $40, or standard nz post prices will apply)

Although we offer free shipping (minimum spend $40), we can not control the time it takes for your package to get to you. So please be mindful of this. We will do everything we can to make sure any questions are answered about your package getting to you, so please do not hesitate to reach out.  

HOW CAN I TRACK MY DELIVERY?

Click link below to track your Nz Post tracking number, which we will email to you

https://www.nzpost.co.nz/tools/tracking  

 

WHAT DOES PRE-ORDER MEAN?

PRE-ORDER means that particular product is NOT in-stock. You still have the option to purchase, you will just have to wait 2-4 weeks before receiving that item (after payment has cleared)

 

WHAT IS A CHRISTMAS PRE-ORDER?

A pre-order is a product you pay for that is not in stock at the moment, a Christmas Pre-Order just means the product will be delivered to you in time for Christmas.

if you have any questions please do not hesitate to ask info@missythreads.com

 

WHAT IF I PUT THE WRONG ADDRESS IN? 

If you give us the wrong address, please contact us ASAP by emailing info@missythreads.com. If we haven't sent your parcel yet, we can easily change your address.  

If we have already sent your parcel, a $20 ‘return to sender’ fee will be charged.